Frequently Asked Questions
Currently FreeAgent PDF invoices are supported. Support for Xero and other
accounting systems is planned.
The output is Peppol BIS Billing 3.0 — a UBL 2.1 XML format compliant with the
European standard EN 16931. This is the standard format used across the Peppol network.
No. Your PDF is processed in memory during your session only. No data is persisted to a database
or file system. Once your session ends, everything is cleared.
A buyer endpoint is the Peppol participant identifier for the recipient of your invoice
(e.g.
0192:123456789). It is required for routing the invoice through the Peppol
network. If you have the buyer's Peppol ID, enter it during upload. If not, you can look it
up in your country's Peppol directory or ask your buyer.
The maximum file size is 10MB and a maximum of 10 pages.
FreeAgent invoices are typically well under 1MB.
Make sure you are uploading a PDF exported directly from FreeAgent (not a scanned copy or
a PDF from another source). If the problem persists, please
contact us with details of the error.
Still have questions?
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